Affiliation:
1. National Airports Corporation (NAC), Papua New Guinea
2. Papua New Guinea University of Technology, Papua New Guinea
Abstract
Smart airport management has drawn increasing attention worldwide for improving airport operational efficiency. Big data analytics is an emerging computing paradigm and enabler for smart airport management in the age of big data, analytics, and artificial intelligence (AI). This chapter will explore big data analytics for smart airport management from a perspective of PNG Jackson's International Airport. More specifically, this chapter first provides an overview of big data analytics and smart airport management and then looks at the impact of big data analytics on smart airport management. The chapter discusses how to apply big data analytics and smart airport management to upgrade PNG Jackson's International Airport in terms of safety and security, optimizing operational effectiveness, service enhancements, and customer experience. The approach proposed in this chapter might facilitate research and development of intelligent big data analytics, smart airport management, and customer relationship management.
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