Digital Transformation of Learning Management Systems at Universities

Abstract

Digital learning management systems (DLMSs) or IT based tools are not only used for business and daily activities, but also for university education, where it is used to manage different academic activities. The universities are using the Digital LMS (DLMS) tools that are unique to their environment. Different universities have different DLMS tools that are software-driven and allow the users (management, instructors, and students) to use them for regular tasks. This research discusses the qualitative data collected using the case study methodology. In this research, case study design was selected for the qualitative methodology and semi-structured interviews were employed as the data collection method. The case study is based in a deanship of a university implementing a digital learning management system in Jordan. The research provides an analysis of the interviews to gain insights into instructors (staff) perspectives regarding the factors influencing the implementation of the digital learning management system at higher education sector.