A Theoretical Framework and Model of ICT Adoption and Inclusion in Developing Countries

Abstract

Information and communication technology (ICT) adoption is cardinal to the sustainability of all societies, and it is the engine that can transform developing countries. This first chapter for the book uses the theories of poverty, human needs, and information poverty as the lenses to examine the framework for ICT adoption and inclusion. A world pyramid of needs that embodies information needs is developed. Information poverty is discussed along with the case of Coronavirus (COVID-19), the global pandemic that brought to a halt many communities in 2020. A mobile phone technology adoption model (MOPTAM) is presented as the framework to understanding ICT adoption and inclusion in developing countries.