Affiliation:
1. The Mihajlo Pupin Institute, Serbia
2. The Mihailo Pupin Institute, Serbia
Abstract
This article discusses the challenges of expertise data integration and expert finding in modern organizations using an illustrative case study of a concrete research-intensive establishment, the Mihajlo Pupin Institute (MPI). It presents how the latest semantic technologies (Ontologies, Web services, Semantic Wiki) could be used on the top of the commercial ERP (Enterprise Resource Planning) software (SAP®) and the open-source ECM (Enterprise Content Management) software (Alfresco) to ensure meaningful search and retrieval of expertise for in-house users, as well as the integration into the Semantic Web community space. This article points out the necessary adjustments in enterprise knowledge management infrastructure in the light of uprising initiatives for standardization of the Semantic Web data.
Subject
Information Systems and Management,Computer Science Applications,Management Information Systems
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