Exploring Inter-Linkages between Cultural Intelligence and Student Satisfaction

Abstract

Universities are not limited to national / regional boundaries and have students from different nations across the globe. Such culturally diverse students could sometimes pose a challenge for university top management. Measuring student's satisfaction and cultural intelligence is an important task which needs to be done by university officials. Current study, thus, aims to measure the cultural intelligence as well as student satisfaction of students studying in a large private University, Lovely Professional University situated in Punjab (India). Spread across 600+ acres of land, this university is the largest university in India in terms of people residing on-campus and hostel population for any university in Asia. Emphasis is then laid on studying the impact of cultural intelligence on student satisfaction in the later section of the manuscript. Current study also focuses on exploring the Nationality and Gender differences across the select constructs.