1. Arnst, C. (1996). Wiring Small Business. Business Week.
2. ERP Life Cycle Implementation, Management and Support: Implications for Practice and Research.;S.-I.Chang;Proceedings of the 37th Hawaii International Conference on System Sciences,2004
3. Craig, J., & Jutla, D. (2002). e-Business Readiness: A Customer-Focused Framework. Addison Wesley Longman, New York.
4. An Integrative Framework for Contextual Factors Affecting IT Implementation