Affiliation:
1. University of Turku, Finland
Abstract
Modularity is a common concept in manufacturing. Recently, it has been applied to service production. Higher expectations of efficiency and demand-based services but also the availability of multiple providers gives reason to study its potential relevance to health and social services. A systematic literature review helped to clarify the content of the relevant concepts when modularity is applied in practice. Multidisciplinary databases were consulted in order to find out how the concept is perceived and used in this context. The analysis of the material was based on the theoretical literature on modularity. The results are revealed further in the article.
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