Affiliation:
1. Rutgers University, Camden, USA
Abstract
Companies are increasingly adopting enterprise systems in order to realize the significant operational advantages they convey. These benefits include reductions in operating costs, improved customer service, and efficiency gains. Using the theoretical lens of Mary Parker Follett, this article explores potential behavioral benefits associated with enterprise systems. Evidence provided by the authors' field survey suggests that enterprise systems empower managers by enhancing both mutual monitoring and social identification among peer managers.
Subject
Information Systems and Management,Computer Science Applications,Management Information Systems
Cited by
3 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献