Spanish for the Audiologist: Is There an App for That?

Abstract

According to the U.S. Census Bureau, the number of people, 5 years of age and older speaking a language other than English at home has more than doubled within the last three decades. Spanish speakers are prominent in these numbers. Additionally, 41% report speaking English less than “very well.” We can surmise from this data that a significant number of patients/families seeking hearing health services from audiologists may have limited English proficiency or a language barrier. In contrast, according to ASHA demographics, the majority of audiologists in the United States are monolingual and speak primarily English.Audiology, a discipline with communication at its heart, is in a distinctive position to continue to provide high-quality, accessible, culturally sensitive services, regardless of language barriers. Ten audiologists in northern NJ volunteered to try a real time translation mobile app (Google Translate App) and document their experiences with the use of this tool with their Spanish-speaking patients/families. Results suggest that a mobile translation app may be a viable option to address language barriers in the audiology practice when professional and/or ad-hoc interpreters are not available. Technology driven solutions can then be applied to customize the translation apps to the specific needs of the audiology practice (e.g., vernacular used in adult vs. pediatric populations, or vestibular vs. rehabilitation terminology). Healthcare literacy is also addressed in the content of patient education and cultural competence.