Towards framework development: Exploring the role of skills competencies and service quality to guest experience in food and beverage department of hotels in NCR

Author:

Perez Maureen D,Apritado Jennie Margaret M

Publisher

Consortia Academia Publishing

Subject

General Medicine

Reference24 articles.

1. Evaluation of service quality from patients' viewpoint;Abbasi-Moghaddam;BMC Health Services Research,2019

2. Abubakar, R. R. T. (2018). The influence of employee competency to productivity employees of health Bandung Office. Jurnal Administrasi Negara, 24(1), 17-32. https://doi.org/10.33509/jan.v24i1.63

3. Accurately assessing expectations most important to restaurant patrons: The creation of the DinEX Scale;Antun;Journal of Foodservice Business Research,2010

4. Asian Development Bank. (ADB). 2015. ASEAN Economic Community: 12 things to know. 29 December 2015. https://www.adb.org/features/asean-economic-community-12-things-know

5. Enhancing English-speaking skills for food and beverage services for tourism students through a collaborative learning;Astawa;Jurnal Kajian dan Terapan Pariwisata,2022

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