Author:
Sardjono W,Selviyanti E,Perdana W G,Sudrajat J
Abstract
Abstract
Key performance indicator (KPI) are generally used by companies as a benchmark to determine how well the performance of companies that can be represented by the employee’s performance. The higher performance of the employee, the better the performance of the company as well. Furthermore to be able to establish key performance indicators, there are several steps that need to be done in order to obtain measurements that compatible with the conditions of the company. In this study, key performance indicator development process will be conducted through the stages of designing a questionnaire, distributing questionnaires to the employees of Company, performing factor analysis and then developing a model of KPI. The output of this study are new factors that affect employee performance and a model of KPI that can be used as a reference in forming a company’s KPI. Once key performance indicators are formed, companies can take advantage of the knowledge management system for dissemination process of KPI
Subject
General Physics and Astronomy
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