1. The balanced scorecard—measures that drive performance;Kaplan;Harvard Business Review,1992
2. The Balanced Scorecard: Translating Strategy into Action;Kaplan,1996
3. The Strategy Focused Organization;Kaplan,2001
4. Innovations in performance measurement: trends and research implications;Ittner;Journal of Management Accounting Research,1998
5. Performance management: a framework for management control systems research;Otley;Management Accounting Research,1999