Abstract
PurposeThis research investigates the roles that resources, organisational structure and climate play in the performance management of National Sport Organisations (NSOs).Design/methodology/approachThis qualitative study draws data from 31 interviews, five focus groups conducted amongst Botswana National Sport Organisations. To corroborate the data collected, documents from these sport organisations were content analysed.FindingsThe amount and type of resources available, the degree to which decision-making is centralised, practices formalised and roles specialised affects how NSOs implement performance management. NSOs were not implementing performance management systems and could not tell whether they were creating favourable environments to implement the practices.Practical implicationsSport managers, policymakers and educators can use insights from this study to improve their practices. This study also proposes avenues for further research.Originality/valueThis study contributes to sport management literature on performance management, and it is original because such as study has not been conducted before.
Subject
Marketing,Strategy and Management,Tourism, Leisure and Hospitality Management,Business and International Management