Subject
Industrial and Manufacturing Engineering,Strategy and Management,Computer Science Applications,Industrial relations,Management Information Systems
Reference9 articles.
1. Anderson, J.C., Rungtusanatham, M. and Schroeder, R.G. (1994, “A theory of quality management underlying the Deming management method”,The Academy of Management Review, Vol. 19 No. 3, pp. 472‐509.
2. Dean, J.W. Jr and Bowen, D.E. (1994, “Management theory and total quality: improving research and practice through theory development”,The Academy of Management Review, Vol. 19 No. 3, pp. 392‐418.
3. Greising, D. (1994, “Quality: how to make it pay”,Business Week, 8 August, pp. 54‐9.
4. Kotler, P. (1984,Marketing Management, 5th ed., Prentice‐Hall, Englewood Cliffs, NJ.
5. Total quality management as competitive advantage: A review and empirical study
Cited by
6 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献