Transitioning from a goods‐dominant to a service‐dominant logic-Reference-Cited by-同舟云学术

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Transitioning from a goods‐dominant to a service‐dominant logic

Published:2012-06-22 Issue:3 Volume:23 Page:416-439
ISSN:1757-5818
Container-title:Journal of Service Management
language:en
Short-container-title:Journal of Service Management

Author:

Ng Irene,Parry Glenn,Smith Laura,Maull Roger,Briscoe Gerard

Publisher

Emerald

Subject

Strategy and Management,Tourism, Leisure and Hospitality Management,Business, Management and Accounting (miscellaneous)

Reference55 articles.

1. Analyzing the benefits of lean manufacturing and value stream mapping via simulation: A process sector case study

2. Anderson, J.C. and Narus, J.A. (1995), “Capturing the value of supplementary services”, Harvard Business Review, Vol. 73 No. 1, pp. 75‐83.

3. Design of a rapid response and high efficiency service by lean production principles: Methodology and evaluation of variability of performance

4. State-of-the-art in product-service systems

5. The service-dominant logic and the future of marketing

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