HR transformation and shared services

Author:

Boglind Anders,Hällstén Freddy,Thilander Per

Abstract

PurposeThis paper seeks to compare Ulrich's model of HR transformation/shared service organisation (the “three‐legged stool”) with the empirical evidence from the research. The aim of the paper is to describe the journey from theory to practice of HR transformation in organisations as they adopt and adapt the model.Design/methodology/approachAn institutional frame of reference is used for case studies of seven Swedish organisations. The respondents in the 192 interviews are HR professionals, line managers and other stakeholders.FindingsAll seven of the organisations adopted the HR transformation as a standard blueprint. Management consultants played a leading role in this process. HR service centres were established, the local HR staffs were reduced radically, and the remaining role, the HR business partners, took on lesser importance. During the adaptation process a variety of solutions resulted, some of which were innovations.Research limitations/implicationsBecause of the small sample size, the generalisability of the results is somewhat limited.Practical implicationsThe results may useful to both researchers and practitioners, whether they are involved in the study or in the re‐organisation of HR. It is not easy to imitate a theoretical model or a “best practice” model without taking the translation process into consideration.Originality/valuePrevious studies have not examined how HR transformation/shared service travels in different organisations using this number of interviews in in‐depth research. These results show that achieving the desirable HR organisation depends on the translation and interpretations of the concepts in the local context.

Publisher

Emerald

Subject

Organizational Behavior and Human Resource Management,Applied Psychology

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3