The effects of brand collaboration with the online game on customer equity and purchase intention: moderating effect of fashion brand type

Abstract

PurposeThis study aims to investigate the relationship between collaboration product attributes, consumption value, customer equity and purchase intention – specifically, the moderating effect of fashion brand type (luxury and sports).Design/methodology/approachOnline game and fashion (luxury and sports) brands were selected and online game items showing items' logos were used as stimuli. A total of 328 South Korea consumers answered a survey. The hypotheses were tested using a structural equation model (SEM).FindingsCollaboration product attributes influence consumption value, which links to customer equity. Customer equity increases purchase intention. The multi-group analysis confirmed the difference between variables according to the brand.Research limitations/implicationsResearch on collaboration with the online environment is limited. This study provides theoretical background for future research and suggests multiple items to measure collaboration product attributes.Practical implicationsFashion brands can utilize online games to extend target markets. However, consumers perceive collaboration products differently depending on the brand types. Thus, companies should consider brand characteristics or identity when designing collaboration products with online games.Originality/valueThis study focuses on collaboration of fashion brands in the online environment. The results will help fashion brands establish relevant brand extension strategies.