1. Abramson, M.A. (1997), “Managing paradox”, Government Executive, Vol. 29 No. 3, pp. 49‐50.
2. Barrick, M. and Mount, M. (1993), “Autonomy as a moderator of the relationships between the big five personality dimensions and job performance”, Journal of Applied Psychology, Vol. 78 No. 1, pp. 111‐8.
3. Bennis, W. and Nanus, B. (1985), Leaders: The Strategies for Taking Charge, Harper & Row, New York, NY.
4. Bennis, W. and Thomas, R. (2002), “Crucibles of leadership”, Harvard Business Review, Vol. 80 No. 9, p. 39.
5. Boyatzis, R. (1982), The Competent Manager: A Model for Effective Performance, Wiley, New York, NY.