The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases-Reference-Cited by-同舟云学术

The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases

Published:2007-03-06 Issue:1 Volume:16 Page:49-58
ISSN:1061-0421
Container-title:Journal of Product & Brand Management
language:en
Short-container-title:Jnl of Product & Brand Mgt

Author:

Herrmann Andreas,Xia Lan,Monroe Kent B.,Huber Frank

Publisher

Emerald

Subject

Management of Technology and Innovation,Marketing

Reference31 articles.

1. Bechwati, N.N. and Xia, L. (2003), “Do consumers sweat? The impact of perceived effort of online decision aids on consumers' satisfaction with the decision process”, Journal of Consumer Psychology, Vol. 13 No. 1 and 2, pp. 139‐48.

2. Comparative fit indexes in structural models.

3. Significance tests and goodness of fit in the analysis of covariance structures.

4. Consumer Perceptions of Price (Un)Fairness

5. Managing Customer-Initiated Contacts with Manufacturers: The Impact on Share of Category Requirements and Word-of-Mouth Behavior

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