Guest Editorial
Author:
Publisher
Emerald
Subject
Tourism, Leisure and Hospitality Management
Reference26 articles.
1. RoomTetris in room committing: why the role of minimum-length-of-stay requirements should be revisited;International Journal of Contemporary Hospitality Management,2021
2. Service robot implementation: a theoretical framework and research agenda;The Service Industries Journal,2020
3. Robots or frontline employees? Exploring customers’ attributions of responsibility and stability after service failure or success;Journal of Service Management,2020
4. Artificial intelligence: disrupting what we know about services;Journal of Services Marketing,2020
5. Robot vs human: expectations, performances and gaps in off-premise restaurant service modes;International Journal of Contemporary Hospitality Management,2021
Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献
1. Cross-segment validation of customer support for AI-based service robots at luxury, fine-dining, casual, and quick-service restaurants;International Journal of Contemporary Hospitality Management;2023-06-21
2. Artificial intelligence-assisted mindfulness in tourism, hospitality, and events;International Journal of Contemporary Hospitality Management;2023-06-16
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