Role of key performance indicators on agile transformation of performance management in research institutes towards innovative commercial agriculture

Abstract

Purpose Key performance indicators (KPIs) are in use to determine how and the extent to which the business objectives of an organization are achieved. This paper aims to evaluate the contribution of a research institute in terms of KPIs to support its process of decision-making towards, etc., innovation, sustainability and improvement. Design/methodology/approach In light of this, a systemic review was conducted on a set of relevant scholarly studies to identify the trends which shed light on the possible critical success factors to be effectively used in research institutes in association with the development of commercial agriculture. It examines whether, and if so how KPIs that are highly associated with those critical success factors are disruptive in research culture in an institute with certain organization design to promote research on innovative commercial agriculture. Findings The study highlighted some important aspects of commercial agriculture that showed strong links with possible critical success factors that could be used to develop a possible KPI set for a research institute. The salient features in a model performance management system with such KPIs of a research institute having strategical contribution for commercial agriculture are further elaborated. Originality/value This manuscript is a conceptual piece that advocates research institutes geared towards commercial agriculture development to begin using KPIs as part of research culture to evaluate their success. The paper suggests that commercial agriculture – perhaps, especially in developing countries – faces many challenges and using KPIs could help diagnose when and why essential processes break down. This study shows possible avenues of KPI use in research institutes that have not been very well discussed or discussed meagerly that have high potential to be integrated into successful KPIs towards innovative commercial agriculture.