Key performance factors for integration of Industry 4.0 and sustainable supply chains: a perspective of Indian manufacturing industry

Abstract

PurposeThe purpose of this paper is to identify the key performance factors that can lead toward sustainability in the Industry 4.0 supply chains of manufacturing industries.Design/methodology/approachQuestionnaire is used to collect the data from manufacturing sector to prioritize the factors, which integrates both Industry 4.0 and sustainability. For this, stepwise weight assessment ratio analysis (SWARA) method is used to obtain the weights for criteria and sub-criteria to prioritize the factors.FindingsThe present study brings the findings about five key performance factors. Social factor needs much attention among all the criteria, followed by ecological, economic, information technology and dynamic capability theory. Further, change management, third-party audits and novel business models are key sub-factors to improve performance of sustainability in Industry 4.0 supply chains.Practical implicationsThis study prioritized the performance factors of Industry 4.0 and sustainable supply chain in Indian manufacturing sector. These prioritized factors help to improve performance of organizations, which are practicing the Industry 4.0 and sustainability practices. Managers in manufacturing industries can use the SWARA for assessment of weights for the criteria and sub-criteria factors to take appropriate decisions to improve the organizations’ performance.Originality/valueManagers in manufacturing industry can use these prioritized factors to improve the performance of their supply chains.