Evaluating and Ranking SCPMS Enablers Using ISM and SWARA

Abstract

The supply chain performance measurement system (SCPMS) is considered an integral and important part of supply chain management (SCM) for an effective and efficient supply chain (SC). The healthier and more flexible SCPMS is based on the enablers from which the SC metrics are taken. The identification of such enablers must be aligned with the strategic objectives of the organization and mapped to the SC measurement objectives. Hence, this study identifies a set of enablers and ranks them. Interpretive structural modeling (ISM)-based methodology is used in the current study to model the SCPMS implementation enablers. MICMAC analysis is further employed to categorize and comprehend the importance of each SCPMS enabler. ISM offers relationship modeling of SCPMS enablers, whereas MICMAC helps with classifying them into four categories. The Delphi method is then used to validate the ISM model. The SCPMS variable is also used in prioritization using stepwise weight assessment ratio analysis (SWARA). Practicing managers may benefit when developing and installing the SCPMS to satisfy the requirements of supply chain 4.0 for Industry 4.0 (I4.0). They will also be able to recognize and allocate resources while implementing SCPMS. The prioritization using SWARA provides an important ranking according to its importance. The SCPMS enablers of ‘top management support’, ‘SC 4.0 performance measurement awareness’, and ‘managerial readiness’ are found to be significant.