Development of a service quality scale for pharmaceutical supply chains
Author:
Publisher
Emerald
Subject
Marketing,Health Policy
Reference45 articles.
1. Measuring service quality in higher education: HEdPERF versus SERVPERF
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2. Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context;International Journal of Retail & Distribution Management;2023-01-10
3. Effect of service quality on doctor’s satisfaction and prescribing behavior in pharmaceutical supply chain – a study with reference to a major Indian pharmaceutical company;International Journal of Pharmaceutical and Healthcare Marketing;2021-04-07
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