A bibliometric review of research on interorganizational conflicts in the construction industry: 1989-2021

Abstract

Purpose The issue of conflict has been around for a long time. With the development of economic development and the diversification of industries, conflicts have shown a trend of complex development. By reviewing interorganizational conflict in construction, this study aims to identify the formation, development and evolution of conflict and to assist organizational managers in using scientific conflict management tools to deal with and resolve conflict. Design/methodology/approach This paper considers the following questions: “What is the overall research status of the interorganizational conflict in construction projects?” and “What are the trendy issues in interorganizational conflicts in construction projects?” This study uses R software's Biblioshiny program to describe the overall conflict between organizations to answer question 1. This study uses Netminer – a social network analysis (SNA) software and text mining to explore research trends and answer question 2. Findings Interorganizational conflict has been one of the most important topics in recent years when it comes to conflict issues. This paper intends to examine interorganizational conflict in construction in an attempt to shed light on four main topics regarding the conflict: the application of conflict theory; factors that induce conflict; the effect of conflict on performance; and methods of conflict management. Research limitations/implications Through a comprehensive analysis of interorganizational conflict, this study helps to increase the understanding of scholars in the field of conflict research. This study suggests future research directions and provides references for managers to improve their conflict management, decision-making and performance. Originality/value This study combines bibliometrics, SNA and text mining research methods. Multidimensional and multiperspectival assessments are performed based on the status of the research, its evolution and trends. The results of this study can be used to guide the resolution of conflict in other industries. This study also enriches the scientific theory related to the interorganizational conflict.