The Superior's Role in Learning Transfer

Abstract

In the majority of large organisations, the identification of management training needs is the responsibility of line management in association with the Training Manager and his staff. Once these needs have been identified, organisational members are either sent on external training programmes selected by training personnel or else accommodated on in‐company training courses. Whichever method is used, the fact remains that whatever knowledge or skill is to be acquired, the intention is that it will be used in the line situation. Thus the trainee reports to his immediate superior, and yet this person may not have been involved either in the selection of the staff member for training or else in a discussion on the content of the training.