Design, develop and evaluate an open government data platform: a user-centred approach

Abstract

Purpose The purpose of this paper is to describe the process of designing, developing and evaluating a prototype of an open government data (OGD) platform that provided user-centred experiences. Design/methodology/approach Based on the OGD lifecycle, an OGD prototype was created, which involved the system functionality, user interface, standard specification and security mechanism. The main functionalities of the system included data acquisition, data processing and data management. A usability test was conducted following the prototype implementation. Findings The usability test indicated that an OGD platform was desired to help the public to find, access, reuse and share government data effectively and efficiently. Functions, such as visualization, local download and digital watermark should be provided and integrated into the platform. Originality/value This paper provided a complete case study on the design of an OGD platform and a reference for information system developers to design such system in the future.