Abstract
Examines aspects of change as reflected by articles published in the Hospitality Research Journal during the seven‐year period from 1989‐1995. Discusses how change (demographic, technological, societal, legal, cultural or ethical) is likely to influence the industry in relation to six themes: human resource management, service quality, hospitality education, the food service sector, strategic management and legislation. Summarizes sub‐themes and observations with reference to the likely impact of change on the industry in the medium term.
Subject
Tourism, Leisure and Hospitality Management
Reference135 articles.
1. 1Goll, G., “Management by values: consistency as a predictor of success”, Vol. 14 No. 1, 1989, pp. 55‐68.
2. 2Borchgrevink, C.P. and Boster, F.J., “Leader‐member exchange: a test of the measurement model”, Vol. 17 No.3, 1994, pp. 75‐100.
3. 3Sparrowe, R.T., “The effects if organizational culture and leader‐member exchange on employee empowerment in the hospitality industry”, Vol. 18 No.3 and Vol. 19 No.1, 1995, pp. 5‐106.
4. 4Sparrowe, R.T., “Empowerment in the hospitality industry: an exploration of antecedents and outcomes”, Vol.17 No.3, 1994, pp. 51‐64.
5. 5Berger, F., Fulford, M.D. and Krazmien, M., “Human resources management in the 21st century: predicting partnerships for profit”, Vol. 17 No. 1, 1993, pp. 87‐102.
Cited by
16 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献