Abstract
This article considers the very important issue of the expectations
that employers in the hotel sector hold regarding graduate entrants. The
article reports on a study in the UK which replicates and compares
findings with a similar survey in the USA – 36 key competencies
were rated by 118 general managers of hotels with more than 150
bedrooms. Conclusions are drawn with respect to the priority given to
these competencies; their implications for educators; and the cultural
variation implicit in comparing the US and UK findings.
Subject
Tourism, Leisure and Hospitality Management
Cited by
70 articles.
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