Author:
Acton Thomas,Golden Willie
Abstract
The IT workforce of a company may embody its most important strategic asset. Such an asset needs to be managed. At a company level, measures that support and encourage knowledge transfer amongst employees can help minimise the effect of the loss of skilled staff. This paper details the results of a survey administered to 200 employees across 39 software companies in Ireland. The study assessed the impact of training practices on employee retention, gathered data on the effects of training initiatives, the types of training in use, and the influence of training on knowledge retention. Results demonstrate that organisational attitudes and provision for training relate positively to employee expectations and requirements. Well‐engineered training initiatives lead to increased organisational strength, job‐related employee competencies, and job satisfaction. Training helps in retaining knowledge within the organisation, but may not help in retaining employees. Almost one third of respondents believe that training received has not helped to reduce job‐related stress and more than one quarter indicate that their organisation does not structure training based on employee feedback on requirements.
Subject
Development,General Business, Management and Accounting,Education
Reference43 articles.
1. Al‐Khayyat, R.M. and Elgamal, M.A. (1997), “A macro model of training and development: validation”, Journal of European Industrial Training, Vol. 21 No. 3, pp. 87‐101.
2. Auer, K. (1995), “Smalltalk training as innovative as the environment”, Communications of the ACM, Vol. 38 No. 10, pp. 115‐17.
3. Borsook, T.K. and Higginbotham‐Wheat, N. (1992), A Psychology of Hypermedia: A Conceptual Framework for Research & Development, Association for Educational Communications and Technology, Washington, DC.
4. Bostrom, R.P., Olfman, L. et al. (1988), “The importance of individual differences in end‐user training: the case for learning style”, Special Interest Group on Computer Personnel Research Annual Conference. Proceedings of the ACM SIGCPR Conference on Management of Information Systems Personnel, College Park, MD.
5. Burden, R. and Proctor, T. (2000), “Creating a sustainable competitive advantage through training”, Team Performance Management, Vol. 6 No. 5‐6, pp. 90‐7.
Cited by
29 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献