Workplace bullying and stress within the prison service

Abstract

PurposeConsequences of workplace bullying include increased stress, poor physical and psychological health and low job satisfaction. Workplace bullying is particularly prevalent in professions that may involve a degree of aggression. Despite this, little information exists about the nature of workplace bullying in a prison context. The current study aims to investigate the presence of workplace bullying at one British prison.Design/methodology/approachEmployees (n=72) were invited to complete the Work Harassment Scale and the Work Stress Symptom Scale.FindingsA standard multiple regression revealed that direct experience of bullying significantly predicted stress. Factor analyses identified four types of bullying experienced and three types of bullying witnessed by prison employees. Subsequent analyses revealed that experiencing one specific bullying behavior (i.e. dismissive of individual and their work) predicted physical, psychological and behavioral symptoms of stress. Witnessing one form of bullying (i.e. dismissive, personal attack and threats) also predicted the physical and psychological symptoms of stress.Research limitations/implicationsThe study is reliant on self reported data and employs a relatively small sample.Practical implicationsDismissive behavior in particular is associated with employee stress. Interventions should prioritise this type of workplace bullying.Originality/valueFew studies have considered the nature of workplace bullying in a prison context. The current study details the prevalence of bullying amongst prison employees, the extent to which bullying impacts on employee stress, and the components of bullying that may be most harmful.