Usage patterns of Punjab University Library website: a transactional log analysis study

Author:

Arshad Alia,Ameen Kanwal

Abstract

Purpose – This paper aims to assess the usage patterns of a university library website to find out user’s behaviour of monthly use, its top most used resources and services and search phrases used to reach the library website. Design/methodology/approach – Transactional log analysis (TLA) – an unobtrusive research method – was used to identify and analyse data of website-using patterns. The log data of website use from January 2011 to March 2011 were analysed for this study. Findings – The findings of this study revealed that the university library website was heavily used on campus by users; however, it was used by a significant number of clients residing off-campus. Free scholarly journals, resources downloaded, e-journals, e-books and donated personal collections were among the top most used resources and services. However, free scholarly journals were used more than subscribed e-journals accessible on-campus only. Originality/value – This study first used the TLA method to trace user behaviour of website use in a local scenario. Assessing the usage of e-resources is imperative to determine the effectiveness of the library website in providing these services to its on-campus and distant users. The findings of this study are valuable for librarians and webmasters of the library website to redesign and reorient their services.

Publisher

Emerald

Subject

Library and Information Sciences,Computer Science Applications

Reference22 articles.

1. Asunka, S. , Chae, H.S. , Hughes, B. and Natriello, G. (2009), “Understanding academic information seeking habits through analysis of web server log files: the case of the teachers college library website”, The Journal of Academic Librarianship , Vol. 35 No. 1, pp. 33-45.

2. Bauer, K. (2000), “Who goes there? Measuring library website usage”, available at: www.onlinemag.net/OL2000/bauer1.html (accessed 14 September 2012).

3. Conyers, A. and Payne, P. (2010), “Library performance measurement in the digital age”, in Dale, , P. , Beard, , J. , Holland, and M. (Eds), University Libraries and Digital Learning Environments , Surrey, Ashgate, pp. 201-214.

4. Covey, D.T. (2002), “Usage and usability assessment: library practices and concerns”, Digital Library Federation , Washington, D.C.

5. Franklin, B. and Plum, T. (2004), “Library usage patterns in electronic information environment”, Information Research , Vol. 9 No. 4, available at: www.informationr.net/ir/9-4/paper187.html (accessed 12 November 2014).

Cited by 20 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. The Influence of User Experience and Traffic in Higher Education Websites;Innovations, Securities, and Case Studies Across Healthcare, Business, and Technology;2024-04-12

2. Toward a persuasive academic library website;Journal of Librarianship and Information Science;2023-07-31

3. Psychometric analysis of Integrated Digital Library User Success (IDLUS) Scale in academic digital library environment;Global Knowledge, Memory and Communication;2023-03-21

4. Conceptualizing the Domain and an Empirical Analysis of Operations Security Management;Research Anthology on Business Aspects of Cybersecurity;2022

5. Digital Technology Information-Sharing Prospects;Advances in Library and Information Science;2022

同舟云学术

1.学者识别学者识别

2.学术分析学术分析

3.人才评估人才评估

"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370

www.globalauthorid.com

TOP

Copyright © 2019-2024 北京同舟云网络信息技术有限公司
京公网安备11010802033243号  京ICP备18003416号-3