Author:
Tripathi Gaurav,Choudhary Himanshu,Agrawal Madhu
Abstract
PurposeThe purpose of this paper is to explore the factors that could contribute towards the enhancement of the tourist experience at the Golden Temple site in Amritsar. The paper also seeks to explore if there is any difference in the above mentioned factors based on the religion and the nationality of the respondents.Design/methodology/approachThe paper uses an exploratory research design. Data were collected using structured questionnaires with open‐ended and close‐ended questions administered to the various tourist groups visiting the Golden Temple.FindingsSignificant differences between the factors contributing to the enhancement of the experience of the various tourist groups are expected.Practical implicationsThe research findings will help the tourism industry to identify the factors that are important for various groups of tourists. This will help to improve the customer experience and thereby attract more tourists.Originality/valueThe study will add to better understanding of the factors contributing to enhancement of the tourist experience at religious sites.
Subject
Management, Monitoring, Policy and Law,Tourism, Leisure and Hospitality Management,Development
Reference46 articles.
1. Bassett, T.D.S. (1987), “Documenting recreation and tourism in New England”, The American Archivist, Vol. 50 No. 4, pp. 550‐69.
2. Bogarin, B., Crowther, G. and Marr, N. (2003), “Motivation for domestic tourism: a case study of the Kingdom of Saudi Arabia”, Tourism Analysis, Vol. 8 No. 2, pp. 137‐41, cited in Chand M. (2010), “A cross‐national study of motivational determinants among non‐resident Indian visitors to religious centers in India” International Journal of Hospitality & Tourism Administration, Vol.11 No.1, pp. 22‐38.
3. Census of India (2001), Series 4 Punjab in Sandhu, K. (2009) “The open city with narrow crevices; marginalisation versus facilitation in urban space”, paper presented at the 10th N‐AERUS Conference, Rotterdam, 1‐3 October, 2009.
4. Chand, M. (2010), “A cross‐national study of motivational determinants among non‐resident Indian visitors to religious centers in India”, International Journal of Hospitality & Tourism Administration, Vol. 11 No. 1, pp. 22‐38.
5. Crompton, J. (2004), “Motivations for pleasure vacations”, in Willaims, S. (Ed.), Tourism: Critical Concepts in the Social Sciences, Routledge, London, pp. 84‐101.
Cited by
10 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献