Erratum-Reference-Cited by-同舟云学术

Erratum

Published:2000-12-01 Issue:5/6 Volume:14 Page:339-356
ISSN:0268-9235
Container-title:Journal of Management in Medicine
language:en
Short-container-title:

Author:

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/08876040010334565. When citing the article, please cite: James M. Carman, (2000), “Patient perceptions of service quality: combining the dimensions”, Journal of Services Marketing, Vol. 14 Iss: 4, pp. 337 - 352.

Publisher

Emerald

Subject

General Medicine

Reference32 articles.

1. Patient Satisfaction: What we Know about and What we Still Need to Explore

2. Prediction of goal-directed behavior: Attitudes, intentions, and perceived behavioral control

3. Patient Satisfaction and Service Quality in the Formation of Customers' Future Purchase Intentions in Competitive Health Service Settings

4. Selected Determinants of Consumer Satisfaction and Complaint Reports

5. The Service Encounter: Diagnosing Favorable and Unfavorable Incidents

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