A quality systems model for the management of quality in NSW schools-Reference-Cited by-同舟云学术

A quality systems model for the management of quality in NSW schools

Published:1998-04-01 Issue:2 Volume:8 Page:97-111
ISSN:0960-4529
Container-title:Managing Service Quality: An International Journal
language:en
Short-container-title:

Author:

Berry Geoff

Abstract

Outlines a model for the development of quality systems in New South Wales schools. Also considers quality assurance as a means of auditing such a system and the role of leadership in the development of such systems. Looks into the nature of quality systems and international quality standards. Notes the problems and challenges inherent in the introduction of a quality system concept into schools and suggests further research to look into leadership factors and training required to support such an introduction.

Publisher

Emerald

Subject

Strategy and Management

Reference51 articles.

1. Acker‐Hocevar, M. (1996, “Conceptual models. Choices and benchmarks for building quality work cultures”, NASSP Bulletin, January, pp. 78‐86.

2. American Society for Quality Control (1995, Malcolm Baldrige National Quality Award: Education Pilot Criteria 1995, ASQC, Milwaukee, WI.

3. Atkinson, E.P. (1994, Developing an Education Quality Assurance Framework, Occasional Paper No. 34, Incorporated Association of Registered Teachers of Victoria, Jolimont, Victoria.

4. Berry, G. (1994, “Quality assurance school review: towards a critical model for the development of educational organizations”, paper presented at the International Congress for School Effectiveness and Improvement, Melbourne, January 3‐6.

5. Berry, G. (1997a, “Leadership strategies for quality management in primary schools”, Leading & Managing, Vol. 3 No. 2 (in press).

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