Koha enterprise resource planning system and its potential impact on information management organizations

Abstract

Purpose The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and myths associated with the solution. Design/methodology/approach The study focused on selected scan and analysis of information management organizations using Koha enterprise resource planning system in addition to document or desk review analysis. Expert opinions and ideas of information professionals, especially information systems and information leaders, also provided vital knowledge. Findings Koha enterprise resource planning system as the premier and leading free and open-source software is transforming and integrating information services in knowledge-based organizations. Driving significant forces include economical benefits, global customer base, free use and distribution, technical and online support, compatibility and integration with other technologies and global access to information and organization of knowledge. The study also established that the risks and myths associated with the system such as compatibility and integration with other technological solutions are no longer possible challenges. Koha provides business intelligence and cloud computing solutions over proprietary or commercial systems for managing and supporting information in organizations. Research limitations/implications This study purposively focused on selected information and knowledge management organizations using the Koha free and open-source enterprise resource planning system in addition to expert opinions and ideas of stakeholders in the information industry. Practical implications Koha enterprise resource planning system provides alternative solutions to information organizations already burdened with limited financial resources. In addition, it proves to the entire world that the solution that was developed for rural and small-based information organizations has developed into a leading knowledge enterprise resource planning solution. In information management organizations, Koha enterprise resource planning system is the strategic asset whose growth and use has increased tremendously across the globe. Social implications Potential widespread application and usage of the Koha enterprise resource system that was initially developed for rural and small information organizations is proof enough that the free and open-source software movement can produce best solutions that are economically viable over proprietary systems. Significant impact of the enterprise system across the globe indicates that information management organizations, information professionals and leaders are satisfied with the system. Originality/value In the knowledge-based economy, where technological systems and solutions are fundamental for quality delivery of services to the customers, information professionals must and as always provide the necessary technology, leadership and management qualities. Across the world, Koha free and open-source enterprise resource planning system is increasingly gaining momentum in information management organizations, and Kenyan information professionals are no exception.