Author:
Davis Ann,Cox Tom,Beale Diane
Abstract
The implementation of new technology in the workplace has produced
some negative responses from employers. Two field surveys investigating
the prevalence of repetitive VDU work in the UK are discussed and
responses from four categories of workers – data entry operators,
administrators, programmers and supervisors – are analysed.
Critical psychological variables show that in all cases data entry
operators gave more extreme (worse) responses than any other group. It
is concluded that there appears to be widespread evidence of more
routine menial tasks having been created as a result of the introduction
of new technology. Guidelines regarding the use of VDUs, especially over
protracted periods, are advocated, with the introduction of timely rest
breaks.
Subject
Organizational Behavior and Human Resource Management,Applied Psychology
Reference53 articles.
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2. Coe, J.B., Cuttle, K., McClennon, W.C., Warden, N.J. and Turner, P.J. "Visual Display Units", Report W/1/80, Department of Health, Wellington, NewZealand,1980.
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1. Computer Usage and Job Satisfaction;Information Management & Computer Security;1994-05-01