Ruth N. Bolton: Autobiographical reflections

Author:

Bolton Ruth N.

Abstract

Purpose My goal is to describe my life in marketing over more than 36 years and to help readers better understand (from my personal perspective) the history of marketing. I also aim to lift the curtain on some aspects of service within the marketing community. Design/methodology/approach This paper is an autobiographical sketch. It describes some key moments in my career, as well as describing how my most cited articles came to be written. It emphasizes the contextual factors at work in different periods, so readers can better understand how and why my research evolved in certain ways. I aim to convey the nature and variety of career experiences that were (and are) open to marketing academics. I discuss my experiences at the Journal of Marketing and the Marketing Science Institute. Findings Marketing changed rapidly between 1974 and 2017. Although change can be uncomfortable, I urge marketers to seek exposure to new ideas and practices; they are essential to learning and growth. Unexpected opportunities will come along and an alert individual can learn much from them. My time in industry was a learning experience for me. There are many kinds of interesting and successful careers. Practical implications The marketing field advances, not by the work of a single individual, but from the accumulated work of the entire marketing community. Everyone has a role to play. I encourage each individual to look for ways to contribute. I offer thoughts on how to build a research career based on my own experience. Social implications My thoughts may shed some light on the experiences of a woman academic and the globalization of marketing academia between 1974 and 2017. Originality/value My hope is that this paper contributes to a better understanding of the history of marketing, when it is considered together with other articles on this topic. It may also be useful to people who are embarking upon a career, as well as those seeking to understand the work of earlier marketing scholars.

Publisher

Emerald

Subject

Marketing

Reference52 articles.

1. Raising the barcode scanner: technology and productivity in the retail sector;American Economic Journal: Applied Economics,2012

2. Marketing actions and the value of customer assets: a framework for customer asset management;Journal of Service Research,2002

3. Generous leaders;Leader to Leader,2009

4. Sales response modeling: gains in efficiency from system estimation;Journal of Business Research,1989

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