Prioritizing success factors for implementing total productive maintenance (TPM)

Abstract

PurposeThis paper aims to prioritize the factors for the successful implementation of total productive maintenance (TPM).Design/methodology/approachThe technique used for prioritization is the analytical hierarchy process (AHP).FindingsThe commitment and involvement of the top management, i.e. the leadership team, is the most critical success factor in the successful implementation of TPM. Employee training is another vital factor. Top management should also encourage a culture favorable for information flow, equipment ownership, the involvement of people and quality management throughout the organization.Research limitations/implicationsManufacturing organizations interested in improving productivity through the implementation of TPM should first involve the leadership team and seek their full support and train all the employees in this philosophy. However, the findings cannot be generalized for global application due to the inputs taken from experts in AHP from limited geography.Practical implicationsReducing production costs is a universal expectation of business leaders. TPM can be used as a long-term strategy to improve productivity by the organization.Social implicationsAll employees have to be trained in this philosophy, and as part of the training and the implementation of TPM, they feel empowered and committed to the organization.Originality/valueThis study has illustrated the use of AHP for the prioritization of success factors. Prioritization of success factors will help in strategy formulation by management for effective maintenance. It will help in improving the productivity and performance of the organization.