1. Allen, M.M. (2000), “The myth of intelligent agents”,Online, Vol. 24 No. 6, pp. 45‐51.
2. What information dissemination studies imply concerning the design of on-line reference retrieval systems
3. Belfourd, T. and Furner, J. (1997), “Fast learners or time wasters? Intelligent agents on the Web: a user study”,Managing Information, Vol. 4 No. 9, pp.32‐4.
4. Discussion
5. Brackenbury, S. (1999), “Tracking recent British official publications with BOPCAS”,Refer, Vol. 15 No. 1, pp.2‐6.