Now we're getting somewhere – adventures in trans Tasman interlending-Reference-Cited by-同舟云学术

Now we're getting somewhere – adventures in trans Tasman interlending

Published:2010-06-01 Issue:2 Volume:38 Page:76-81
ISSN:0264-1615
Container-title:Interlending & Document Supply
language:en
Short-container-title:

Author:

Hanington Debbie,Reid David

Abstract

PurposeThis paper seeks to describe a decade's worth of ISO‐ILL implementation in Australia and New Zealand. It aims to background key historical decisions and the drivers for respective implementations. The paper also aims to consider a number of key issues with interoperable systems and propose some avenues of development for the future.Design/methodology/approachThe methodology adopted in this paper is one of description and interpretation.FindingsFindings highlighted in this discussion emphasise the interconnectedness of operations, the need for synchronisation of data and the influence this has over transactions. While it is important to get the basics right, the ISO‐ILL protocol does take time to master. What we have seen develop is a user community understanding a common language and a growth in customer satisfaction.Practical implicationsThis paper discusses a number of issues pertinent to the interoperability of systems and describes the solutions arrived at. They could act as a blueprint for others considering similar implementations.Originality/valueThe originality of this paper lies in the adoption of local solutions to resolve local problems. Underlying this are the concepts of best operating principles and better operating practices.

Publisher

Emerald

Subject

Library and Information Sciences

Reference10 articles.

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2. CLIC (n.d.), CLIC (CAVAL Interlibrary Consortium), CAVAL, Melbourne, available at: www.caval.edu.au/clic.html#Member (accessed 5 January 2010).

3. Crowded House (1986), Now We're Getting Somewhere, Crowded House, Capitol EMI.

4. Irwin, J. (2009), “Reaping the harvest: end‐user access and staff savings at the University of Auckland, New Zealand”, Interlending & Document Supply, Vol. 37 No. 2, pp. 76‐8.

5. McCartin, S. and Reid, D. (2004), “D‐I‐Y interloans: from dream to reality”, The Electronic Library, Vol. 22 No. 6, pp. 509‐17.

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