Knowledge management enterprise and RFID systems

Abstract

Purpose – The purpose of this study is to explore the investment of supply chain technology-to-performance path relationship through the lens of the resource-based view (RBV) as illuminated by the organizational learning literature. Design/methodology/approach – This study surveyed top-level managers who are registered members of the Council of Supply Chain Management Professionals. Findings – Using factor analysis and OLS regression on 300+ supply chain professionals, this study confirms that investments in both enterprise- and radio frequency identification (RFID)-specific knowledge management (KM) tools yield substantial benefits to the firm’s knowledge management system (KMS) which is the dependent path to higher supply chain performance. Research limitations/implications – This sample was taken with supply chain professionals who are more likely to value supply chain investments as part of their responsibility. Practical implications – The authors believe that the empirical study on supply chain investment from a resource-based perspective will contribute to the ongoing RBV theoretical discussions while providing insights for practitioners in the realm of supply chain investment. Originality/value – Every investment in supply technology should be driven by an understanding of the inextricably inter-connectedness of knowledge management capabilities and the firm’s ability to effectively implement its corporate strategies. By emphasizing the inter-connection between knowledge management and supply chain technology investments, firms improve their potential for developing a competitive advantage.