Effects of the organization‐public relational gap between experiential and expected relationship outcomes
Author:
Publisher
Emerald
Subject
Strategy and Management,Communication
Reference37 articles.
1. The theory of planned behavior
2. Affinity-Maintenance in Marriage and Its Relationship to Women's Marital Satisfaction
3. A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality?
4. A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions
5. Examining the role that personal, professional, and community relationships play in respondent relationship recognition and intended behavior
Cited by 8 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. Understanding INGO relationship management: A case study approach to multinational organization–public relationships;Public Relations Review;2021-11
2. Employees’ dissenting voices via testimonials and their impact on corporate hypocrisy perception and reputational damage via narrative transportation;Journal of Public Relations Research;2021-09-03
3. The Price of Good Friendships: Examining the Roles of Relationship Norms and Perceived Controllability in Service Failure Encounters;International Journal of Business Communication;2020-02-18
4. When Relationships Meet Situations: Exploring the Antecedents of Employee Communication Behaviors on Social Media;Social Science Computer Review;2020-02-12
5. From Service Analysis to Staff Development: A Reference Desk Gap Analysis at a Community College;Community & Junior College Libraries;2016-10
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3