Building resilience during the Covid-19 pandemic: the journey of a small entrepreneurial family firm in Brazil

Author:

Amaral Priscila Correa FrancoORCID,Da Rocha AngelaORCID

Abstract

PurposeThe present study used a process approach to examine how a small entrepreneurial family business in the tourism industry evolved during different stages of the Covid-19 pandemic and across different dimensions of resilience.Design/methodology/approachThe research strategy consisted of a real-time longitudinal case study during the Covid-19 pandemic in Brazil, based on interviews conducted with the founders of the business.FindingsThe results show how the firm responded to the pandemic and moved through different stages – interruption, loss, resumption, and recovery – as the crisis evolved. During each stage, there were manifestations of different dimensions of organizational resilience: anticipation/awareness, coping and adaptation. The entrepreneurs mobilized several capabilities – emotional, cognitive, behavioral, and relational – during the different stages and across different dimensions to face and respond to the pandemic.Originality/valueThe contributions of the study stem from the lack of research on how small entrepreneurial family businesses in the tourism industry are impacted by disruptive events of long duration and multiple cycles. Specifically, the study contributes to the understanding of how this type of firm responds to these crises, mobilizing different capabilities at different stages and across different dimensions of organizational resilience.

Publisher

Emerald

Subject

Strategy and Management,Economics, Econometrics and Finance (miscellaneous)

Reference74 articles.

Cited by 14 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Narratives of and for survival in family firms: family influence on narrative processing;Journal of Family Business Management;2024-08-06

2. Resilience in Family Businesses: A Systematic Literature Review;Family Business Review;2024-01-19

3. Entrepreneurial resilience (ER) and family business: a perspective article;Journal of Family Business Management;2024-01-10

4. Tourism/Hospitality and family business: a perspective article;Journal of Family Business Management;2023-11-22

5. Estrategias de ajuste empresarial ante el COVID-19 en pueblos mágicos de Oaxaca, México;Revista de Gestão e Secretariado (Management and Administrative Professional Review);2023-10-26

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