Beyond Patient Satisfaction: Optimizing the Patient Experience
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Publisher
Emerald Publishing Limited
Reference13 articles.
1. Analysis & commentary. Measuring patient experience as a strategy for improving primary care;Health Affairs,2010
2. Reframing the work on patient experience improvement;Patient Experience Journal,2015
3. A systematic review of evidence on the links between patient experience and clinical safety and effectiveness;BMJ Open,2013
4. Accelerating improvement and narrowing gaps: Trends in patients’ experiences with hospital care reflected in HCAHPS public reporting;Health Services Research,2015
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