Author:
D’Annunzio‐Green Norma,Macandrew John
Subject
Organizational Behavior and Human Resource Management,Applied Psychology
Reference12 articles.
1. Empowering service workers at Harvester Restaurants
2. Bowen, D.E. and Lawler, E.E. (1992), “The empowerment of service workers: what, why, how and when”, Sloan Management Review, Spring, pp. 31‐9.
3. What is Empowerment Anyway?
4. Empowerment: the power to do what?
5. The deceptive allure of empowerment
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