Future of work: a systematic literature review and evolution of themes

Abstract

Purpose Concerned with the rising social, economic and technological disruption in the world, the impact of the technological disruption had a significant impact on the future of work and it has been tremendously increased in past five years. Further, with the rising uncertainties and COVID-19 in the picture, the trends suggested by earlier literature might not hold. The purpose of this paper is to understand the evolution of technology in the workplace in the past five years, how does it stand during COVID-19, will the trend continue in light of disruption caused by COVID-19, the impact of COVID-19 on the future of work. Design/methodology/approach The paper uses bibliometric techniques to identify the conceptual and intellectual structure of the studies. The programming language named after authors Robert and Ross (R) software and Biblioshiny were used to identify the structures and the themes underlying those structures, which further helped in forecasting the trends of the studies. Findings The paper shows the drastic evolution of the studies in past few years and different technologies implemented at the workplace in the same period. It further identified the influential papers, authors, journals in the area with an emphasis on the various collaboration network among authors and countries. It also paints a picture of the impact of COVID-19 on the future of work. The paper finally concluded with future directions for the emerging trends and themes in the area in aftermath of COVID-19. Originality/value This paper takes the microscopic view of the studies carried out in the past five years as during the past five years, the studies related to this topic have grown tremendously and accordingly many trends have been identified but with the COVID-19 pandemic in the picture, the trend is likely to get accelerated. This paper takes this view and identifies the trends in the future by identifying the themes based on periods and at different levels – organizational, managerial, individual.