Multi‐faceted measuring of the quality as a tool for quality improvement in the Kuopio University Library, Finland-Reference-Cited by-同舟云学术

Multi‐faceted measuring of the quality as a tool for quality improvement in the Kuopio University Library, Finland

Published:2010-03-23 Issue:1 Volume:11 Page:39-46
ISSN:1467-8047
Container-title:Performance Measurement and Metrics
language:en
Short-container-title:Performance Measurement Metric

Author:

Saarti Jarmo,Juntunen Arja,Taskinen Aino

Publisher

Emerald

Subject

Library and Information Sciences

Reference4 articles.

1. Managing library processes: collecting data and providing tailored services to end‐users

2. Collection policy management for the Kuopio University and Kuopio University Hospital, Finland: detecting the needs of users and developing high-quality collections

3. Saarti, J. (2008), “The structural development of Finland's higher education institution libraries as a part of the universities' renewal”, The National Library of Finland Bulletin 2008, available at: www.kansalliskirjasto.fi/extra/vanhat_bulletinit/bulletin08/.

4. From the Rhetoric of Quality Management to Managing Self-Organizing Processes: A Case Study on an Expert Organization

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