From an association of individuals to communities of persons: how to foster complexity to understand diversity in organizations

Abstract

PurposeThe purpose of this paper is to propose to move from the organization as an association of individuals to communities of persons.Design/methodology/approachThis is primarily a conceptual paper. However, it nevertheless underlies very practical aspects.FindingsAn organization should recognize each person within it as a human whom we must take the time to know, and with whom we must interact sincerely. One that only focuses on performance-related goals would not perform well. Indeed, it would increase situations that would generate significant stress and therefore significant costs. To conceive of the generalized complexity of persons makes it possible to manage with the paradoxes and the uncertainties related to the human species, in all conscience. Thus, it is possible to move from diversity management to a management for diversity, where we recognize the contribution of the differences of each person to the organization and where everyone can influence the other.Originality/valueThis paper emphasizes theories and practices that seem non-efficient whereas it is the contrary.