The Impact of Robots, Artificial Intelligence, and Service Automation on Service Quality and Service Experience in Hospitality-Reference-Cited by-同舟云学术

The Impact of Robots, Artificial Intelligence, and Service Automation on Service Quality and Service Experience in Hospitality

Published:2019-10-14 Issue: Volume: Page:123-133
ISSN:
Container-title:Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
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Author:

Naumov Nikola

Publisher

Emerald Publishing Limited

Reference64 articles.

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